In November 2011 my house in El Paso, Texas had some pipes burst and cause some major problems for my mother. The insurance company was not working with us and we then started working with our Consultant. The process was quite complicated because I am currently in Alaska for one year of service and none of my three other siblings live in El Paso.
Our Consultant’s diligence and patience in working through a process that I did not understand helped ease my worries. They took the time to e-mail copies of letters that she was sending and then would return my calls to answer my questions and help me understand the process. She not only took the time to work with me, but also my mother and my brother.
I am so thankful to have had Q.U.E.S.T LLC work with my family to help resolve a very difficult issue.
C. Irene Esparza